Selkie Botanical Policies


 

Mission Statement: Our intention is to provide our clients with a safe, professional, and therapeutic massage. 

 

Arrival to your massage: Paperwork has been emailed prior to first session. **Disclaimer: email is not HIPAA compliant. If client is late, the session may be shortened in order to keep on schedule. The original treatment time will be charged. 

 

Late Arrival Policy: In order to remain on schedule for all our clients, we may shorten your session time if you arrive late for your appointment. The regular session price will apply.

 

No Show Policy: The first time a client skips a session they will receive a free pass, a no show fee will not apply. After the first no show, the fee will be the full amount of the original session payment. 

 

Cancelation Policy: We require a 24 hour cancelation notice. If you cancel less than 24 hours the full price of your session will be charged. 

 

Payments: payments will be excepted online when you book your session.

 

Insurance: Sorry we do not take insurance at this time.  


 

Respect For Client Needs And Boundaries

 

  • The client may choose to: leave on as much clothing as needed for comfort, refuse any massage methods, stop massage at any time and is free to leave; the therapy door is never locked. Though, usually clients who receive Spa Massage are nude to ensure the best session possible. 

  • The client will always be modestly draped. Only the area being massaged will be undraped. The clients will be kept informed of the area to be massaged.

Professional Boundaries:

  • Requests for sexual activity will not be tolerated, and reported to the proper authorities under the guidelines of the massage therapy policies and procedures. The client will not be rescheduled if this occurs.

  • In the event that a clients asks for any illicit or sexually suggestive remarks or advances will result in immediate termination of the session, and the client will be liable for payment of the scheduled appointment and will not be able to re-book a session with our team.

  • The breast tissue and genital area will not be massaged under any circumstances.

  • We do not massage anyone under the age of 18 unless the parent or guardian has signed the release forms in person.


 

Confidentiality And Conversation: 

  • The discussion between the massage therapist and the client is confidential. The client may or may not choose to talk during the massage.

  • We are happy to listen to your conversation and share our professional expertise within our scope of practice. We prefer to not discuss topics of a political, private or sexual natured topics.

  • Sexual interaction or discussion of any kind between the client and the massage therapist is NEVER appropriate.


 

Existing And New Medical Conditions:

  • It is the responsibility of the client to keep the massage therapist informed of any medical treatment currently being taken.

  • The client must also keep the massage therapist informed of any changes in health conditions.

  • For clients undergoing chemo and radiation therapies – Please note that we require a doctor’s note that states the doctor is aware of and agrees to the desired treatment.

If you have any questions on the above information, please contact selkibotanicals@gmail.com 

COVID Protocols

  • Masks: required and must be on at all times while inside.

  • Arrival Inside: 1) your LMT will mist your hands with a natural hand sanitizer that Selkie Botanicals makes (Sanitizer Ingredients: ethanol, distilled water, and essential oils). And 2) your temperature will be taken with a no touch forehead thermometer. 

 

COVID-19 Policies:

  • While inside, please avoid touching anything in the house while walking to the massage room.

  • Aromatherapy testers: yes there are aromatherapy products by Selkie Botanicals, you are welcome to try them but before you touch, WASH YOUR HANDS FOR 20 SECONDS BEFORE TOUCHING TESTER PRODUCTS. 

  • The Spa Massage room will have the window cracked and fan blowing to circulate air flow (table warmer and blanket are provided to stay warm and cozy during your session).

  • Cleaning: LMT’s wash their hands very well before and after each massage session, and cleans massage table, chair, and face cradle in between clients; this is common practice in any body work so we are use to this cleanness anyways! Although we are adding precautions between clients to offer the best safely possible by cleaning every surface, door knob, and bathroom.

COVID-19 Pre-screening questions:

 

In the last 2 weeks, have you had…?

  • Contact with someone who tested positive for covid-19

  • Cough

  • Difficulty breathing

  • Elevated temperature

  • Fever

  • Flu-like symptoms

  • Loss of smell

  • Loss of taste / appetite 

  • New or unknown rash

 

If you answered YES to any of the questions above, you need to reschedule and notify Selkie Botanicals as soon as possible. 


 

House Tid-bits 

  • Please remove your shoes once inside. 

  • Parking: Selkie Botanicals is an at-home Spa Massage business. Please be respectful of neighbors while parking on residential streets. Allow yourself enough time to find parking and walk to Selkie Botanicals to arrive on time. 

  • Pets: We have a cat, named Xena, who is a sweetheart. We also have a very friendly 4-year-old black lab who still has puppy energy. Our doggie, Jasmine, usually is out on the job with Jack (her other owner), but sometimes she is at home snoozing the day away, until she hears a knock on the door. Yes she has a big loud bark but she is full of love and cuddles; in other words Jasmine has a big bark and NO bite. The dog will be securely leashed in her cozy bed when you’ll walk by but it is not close enough for her to give you wet kisses.