It is our goal to ship all orders within 3-5 business days of an order. We ship USPS orders Monday through Saturday according to their holiday schedule. UPS orders ship Monday through Friday. Shipping may be delayed due to COVID-19 and/or inclement weather. We are closed major holidays.
We ship within the United States for a flat rate of $10, and International $20. Shipping charges are non-refundable. Free shipping with orders over $100.00!
We know there may be instances where issues occur with your shipment. If you receive a leaking or damaged product or if an item is missing in your order, please contact us by email at firstname.lastname@example.org and we will replace the product once the original product has been returned.
VIEWING & TRACKING ORDERS
You may log into your account to check the status of pending orders and view previous orders. If you cannot find your tracking number please email us at email@example.com.
**Please note – If you did not log into your Selkie Botanicals customer account to place your order you will not be able to log into your account to check the status of your order. Create an account HERE.